Terms & Conditions

Terms and Conditions

Full payment for saddle and call out is to be made at the time of fitting.
7 Day cooling off period. It is the responsibility of the customer to satisfy themselves as to suitability within 7 days and notify us of intention to return. If returned within this timeframe the cost of saddle is refunded in full (subject to being returned in as new condition) but not call out costs.
It is the customer’s responsibility to return the saddle safely. An additional 7 days grace is allowed to arrange this return and we reserve the right to charge a re-stocking fee on saddles returned after this time.
Call out charges on new saddles purchased will include a free return visit voucher to be used within 8 weeks. This will also include any minor flock adjustments.

Second hand or sale saddles are not eligible for a free return visit.


All prices include VAT at the current rate. For Customers outside the EU who are eligible for tax free shopping, please contact us for an amended price. E&OE.



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